Ordering Chai (also known as Chai Tea)

• 14 Day Guarantee
• Canceling an Order
• Adding Items to Your Order
• Revising Shipping & Billing Information for an Order

14 Day Satisfaction Guarantee

Chai.com offers a 14-day money back guarantee on all products. If you are not satisfied with your order for any reason, simply contact info@chai.com.

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How do I cancel an order?

If you need to cancel your order, simply e-mail us at info@chai.com within 24 hours of your order placement. Please include the order number you would like to cancel to insure accuracy.

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Adding Items to your order

If you have already completed an order and wish to add an additional item to your order, you will need to cancel your initial order and place a new order. This process is necessary as you must authorize any new charges to your order. To cancel an order, simply e-mail us at info@chai.com within 24 hours of order placement. Please include the order number of the item that you would like to cancel to insure accuracy.

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Revising Shipping & Billing information for an Order

If you have completed an order and wish to change your shipping or billing information, please e-mail us at info@chai.com within 24 hours of order placement. Please have your order number ready when calling.

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