Chai.com | Help Desk

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At Chai.com, our passion is great service. You can quickly find answers to frequently asked questions by clicking on the appropriate topics below. Or feel free to contact us directly.

Ordering
14 Day Guarantee
Canceling an Order
Adding Items to Your Order
Revising Shipping & Billing Information for an Order

Shipping and Returns
Shipping Options and Rates
Returns and Exchanges
Customs

Payment Methods
Credit Cards & Check Cards
Checks & Money Orders

General Information
Privacy Policy
Updating Your Information
Forgot Your Password?

Email Us
E-mail us at info@chai.com and we will try to respond to you within 24 hours.

Call Customer Service
Toll Free 1-866-235-CHAI
8:00 a.m. - 6:00 p.m.
Monday - Friday (CST)
Local/International
1-214-642-6464

Write Us
Chai.com
4601 Edmondson Avenue
Dallas, TX 75209

You can reach us at info@chai.com or
Toll-Free 866-235-CHAI (2424)